/ What We Do Best

From Strategy to Execution —
Smarter, Faster, Better.

Robotic Process Automation (RPA)

EXAMPLE USE CASES
  • invoice processing
  • transaction matching
  • report generation
  • emails processing
  • data extraction
  • data entry
  • documents generation
  • routine tasks
INDUSTRIES

Finance, Banking, Logistics, Retail, Marketing, Automotive

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AI Enterprise
Automation

EXAMPLE USE CASES
  • employee onboarding and offboarding
  • loan and application orchestration
  • document routing and approvals
  • cross-department data synchronization
  • process monitoring and optimization
  • compliance and audit automation
  • enterprise-level workflow management
  • real-time reporting and analytics
INDUSTRIES

Banking, Finance, Insurance, Healthcare, Retail, Manufacturing, Telecom

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Asset 1gdr logo

Customer Service Automation

EXAMPLE USE CASES
  • automated responses to FAQs and support tickets
  • order status and shipment tracking
  • claim and policy information updates
  • appointment scheduling and reminders
  • customer feedback and satisfaction surveys
  • AI chatbots for 24/7 assistance
  • escalation routing to live agents
  • knowledge base integration and maintenance
INDUSTRIES

Retail, Banking, Insurance, Healthcare, Telecom, Utilities, Travel

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Messaging Automation (Viber/WhatsApp)

EXAMPLE USE CASES
  • transaction and payment confirmations
  • appointment and delivery reminders
  • order status and shipment notifications
  • customer feedback and satisfaction surveys
  • two-way communication for quick support
  • marketing and promotional campaign automation
  • service outage or maintenance alerts
  • personalized updates and loyalty messages
INDUSTRIES

Banking, Insurance, Retail, Healthcare, Logistics, Telecom, Utilities

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Asset 1gdr logo

Contract Orchestration (w/ QES)

Digitizes and automates the entire contract lifecycle — from creation and signing to tracking and archiving — using Qualified Electronic Signatures (QES) for full legal compliance and security.

EXAMPLE USE CASES
  • digital signing of contracts, NDAs, and agreements
  • automated contract generation and approval workflows
  • secure storage and retrieval of signed documents
  • vendor and supplier onboarding with QES verification
  • real-time contract status tracking and notifications
  • audit trail and compliance reporting
  • integration with CRM, ERP, or document management systems
  • renewal alerts and lifecycle management
INDUSTRIES

Banking, Insurance, Finance, Healthcare, Legal, Manufacturing, BPO

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/ Our work process

intelligent tools

for a smarter workflow

01

Listen

Tell us about your business goals and the obstacles you face

02

Analize

We will analyze your business and what your objectives are

03

Prioritize

When we agree on the action plan we will prioritize where to start first

04

Develop

Then we start developing custom solutions tailored to your needs

05

Deliver

We deliver, test and implement the ready solution
.

06

Support

We provide constant support and review along the way to ensure your success

/ How We Make a Difference

We are DigiTech Consult.

Our mission in DigiTech Consult LTD is to help your business find the right balance of human vs. robot in the separation of duties and enable people to achieve their most fulfilling position in your company. We properly identify the value-added from the automation opportunities and then find the right automation. Companies can also rely on us to support them in the process of automation adoption by the employees as well as further technical support.

Milena Ribarova

Founder and CEO

Download the 2024 Report: Bulgarian Achievements in Robotics and Automation by PARA.

An in-depth look at cutting-edge developments and success stories from Bulgaria’s robotics and automation ecosystem.

By downloading the file, you consent to receiving updates that may include practical resources, case studies, and relevant promotional content related to our business and automation.

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria