/ Robotic Process Automation (RPA)

Automate Routine Tasks. Unlock Human Potential.

Robotic Process Automation (RPA) transforms the way organizations operate by taking over repetitive, rule-based tasks and executing them flawlessly across systems and departments. This frees up your team to focus on higher-value, strategic work — boosting efficiency, accuracy, and scalability.

/ What RPA Does

The Power of Robotic
Process Automation

RPA is your digital workforce — built to handle repetitive, rule-based tasks with unmatched precision and efficiency. It connects systems, streamlines operations, and delivers consistent results without breaks, errors, or delays.

Task 
Automation

Automates structured, rule-based tasks that follow predictable workflows.

Seamless Integration

Works across multiple systems, applications, and departments without disrupting existing processes.

Seamless Integration

Works across multiple systems, applications, and departments without disrupting existing processes.

Continuous Operation

Runs 24/7 with zero downtime or fatigue, ensuring uninterrupted productivity.

Accuracy 
& Speed

Reduces operational errors while significantly increasing process speed and efficiency.

Accuracy 
& Speed

Reduces operational errors while significantly increasing process speed and efficiency.

How we can Help Customers with Intelligent Automation

RPA can be applied across a variety of business functions to automate repetitive, rule-based tasks, freeing teams to focus on higher-value work.

Example Use Cases:

Discover how our AI-powered solutions help leading banks and insurers reduce costs, improve service, and stay ahead of compliance demands.

Automated Claims Processing for a Leading Insurance Group

Reduced average handling time by 63% using Conversational AI for first-level claims triage — freeing up human agents for complex cases.

Intelligent Onboarding in Digital Banking

Implemented a smart onboarding assistant that guided customers through KYC verification, reducing drop-offs by 42% and boosting activation rates.

Fraud Detection Alerts via AI Chatbot

Developed a real-time virtual assistant for fraud notifications and user verification — improving response times by 70% and reducing call center load.

/ Transforming Work Across Sectors

RPA Solutions for Every Industry

Robotic Process Automation (RPA) brings efficiency, speed, and accuracy to businesses across a wide range of industries. By automating repetitive, rule-based tasks, RPA allows companies to focus on higher-value activities, reduce operational errors, and improve service delivery. From finance and banking to logistics, retail, marketing, and automotive, our RPA solutions help organizations optimize processes, enhance productivity, and achieve measurable results.

Finance & Banking

Faster reconciliations, compliance reporting, loan processing

Logistics

Automated shipment tracking, order entry, inventory updates

Retail

Price updates, stock replenishment alerts, customer order confirmations

Marketing

Campaign data aggregation, lead scoring, customer segmentation

Automotive

Supplier invoice processing, parts ordering, warranty claim handling

/ Our work process

intelligent tools

for a smarter workflow

01

Listen

Tell us about your business goals and the obstacles you face

02

Analize

We will analyze your business and what your objectives are

03

Prioritize

When we agree on the action plan we will prioritize where to start first

04

Develop

Then we start developing custom solutions tailored to your needs

05

Deliver

We deliver, test and implement the ready solution
.

06

Support

We provide constant support and review along the way to ensure your success

/ How We Make a Difference

We are DigiTech Consult.

Our mission in DigiTech Consult LTD is to help your business find the right balance of human vs. robot in the separation of duties and enable people to achieve their most fulfilling position in your company. We properly identify the value-added from the automation opportunities and then find the right automation. Companies can also rely on us to support them in the process of automation adoption by the employees as well as further technical support.

Milena Ribarova

Founder and CEO

Download the 2024 Report: Bulgarian Achievements in Robotics and Automation by PARA.

An in-depth look at cutting-edge developments and success stories from Bulgaria’s robotics and automation ecosystem.

By downloading the file, you consent to receiving updates that may include practical resources, case studies, and relevant promotional content related to our business and automation.

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria